Your homeowners policy probably does NOT cover flooding

Many residents of Minot, North Dakota believed they were safe from flooding due to a revised flood map and either canceled their flood insurance or failed to purchase a policy. Today, only one in ten residents have flood insurance.

A New York Times article today chronicles how the number of people in Minot with flood insurance was cut in half in just a year.

Most people know this, but your standard homeowners policy doesn't cover flooding. If you want coverage, you must buy a policy from the National Flood Insurance Program.

Get a flood map or learn more about flood insurance.

Job opening: Chief market conduct examiner

Due to a retirement, we have a job opening for a chief market conduct examiner in our Seattle office.

The person will supervise the market conduct team of examiners, who work directly with insurance companies to determine compliance with consumer protection laws and regulations.

For more details, salary info, and more about the agency, travel requirements, etc., please see the full job listing.

If you want to stay up to date on any future openings at the Insurance Commissioner's Office, here's our job opportunities page.

Insurance companies and agents fined more than $750,000 this year in WA

Washington State Insurance Commissioner Mike Kreidler has fined insurance companies, agents and brokers more than $750,000 this year. Violations included charging unapproved rates and submitting false documents.
“These fines are the `teeth’ that help us protect insurance consumers,” said Kreidler. “It’s our job to see that the insurance industry’s playing by the rules.”

From January through mid-June, the insurance commissioner’s office has imposed $787,815 in fines. The largest, by far, was a $534,000 fine issued in January. More recent fines are listed below.

The money does not go to the agency. It is deposited in the state’s general fund to pay for other state services.

Any Washingtonian with a complaint against an insurer, agent or broker can contact the office at 1-800-562-6900 or file a complaint online at http://www.insurance.wa.gov/.

For a list of companies fined recently, read the press release here.

Pierce County man charged in insurance fraud case

A Tacoma man faces multiple charges after allegedly filing forged documents in an auto theft claim.

Cash B. Knott, 45, has been charged in Pierce County Superior Court with three counts of forgery, one count of insurance fraud, and one count of attempted 2nd degree theft.

On Nov. 6th, less than a month after getting coverage from Progressive Direct Insurance Co. for his 1992 Ford Ranger pickup, Knott filed a $5,674 insurance claim with Progressive. He said someone had scratched the paint, stolen his chrome wheels and tires, and stolen his navigation and entertainment system, 1,000 watt amplifier and other electronic components.

He provided Progressive with a Sept. 2 stereo shop invoice for $4,547.84 worth of stereo equipment, a copy of his check, and a bank statement showing the withdrawal from his checking account.

The problem: When contacted by an insurance adjuster, the stereo shop said it had no record of such a purchase. All they could find was that Knott had bought an amplifier -- for $109 -- on Sept. 2.

Insurance Commissioner Mike Kreidler's Special Investigations Unit obtained a search warrant for Knott's bank records. The bank found no checks written to the stereo shop, and none whatsoever for $4,547.84.

The upshot: The investigators believe that Knott altered the invoice, forged a check, and created a phony bank statement.

He's scheduled for arraignment on June 27th.

Job openings: Analyst and .NET developer

We have two job openings:

Functional Program Analyst 3 - The application period ends June 22.

.NET Application Developer - Open until filled. This is a limited-duration project, funded by a federal health care reform grant.

Note: The link to this post has been fixed. Sorry about that.

New free iPhone app guides you through steps after a car accident

AAA has released a new iPhone app that will walk you through the steps to take after an auto accident, including a list of information to gather for police and your insurers, photos to take, and a diagram of vehicle damage.

You don't have to be a AAA member. The app is free, and AAA says it's working on a version for other smartphones.

No smartphone? Here's a comprehensive auto accident checklist, put together by the National Association of Insurance Commissioners, that you should print out and keep in your car.

Here are the steps we recommend:

• Stay safe, but try to warn oncoming traffic of the danger at the scene. Turn on your hazard lights.
• If someone's hurt, give reasonable aid and call 911 immediately. Don't move them unless absolutely necessary.
• Notify the police.
• Give and get info for the accident report, including insurance information, license plates, names and contact information of those involved, including police and witnesses. Diagram the scene.
• If you can do it safely, take photos with a camera or phone.
• Call your agent or insurance company.
• Many experts advise not admitting fault or assigning blame, and only discussing the details of the accident with police or your insurer.

Things that can affect your auto insurance rates

A new survey says that more than half of Americans have recently made an economic-driven change that may affect how much they pay for car insurance.

The National Association of Insurance Commissioners survey found that:

• nearly 40 percent of respondents were driving less or taking public transportation more
• nearly 20 percent traded in a vehicle for a lower-priced model or got rid of a second vehicle entirely
• and almost 20 percent of drivers reduced or canceled their car insurance to save money -- something we do not recommend. You'll almost certainly pay more to get coverage later, and if you continue to drive without coverage, you expose yourself to potentially devastating financial liability.

(Bonus round: Here's a long list of NAIC tips for lowering your auto insurance premiums.)

Here are some of the changes that can affect how much you pay for insurance:

• You moved: A change in zip code may affect your premium, depending on crime statistics in the area.
• You changed cars: A lower-value car, not surprisingly, is usually cheaper to insure. If you're car's paid off and not worth much, you might consider saving money by raising your deductible or canceling your collision coverage. But keep your liability coverage.
• A new job, or no job: These can affect whether you commute, and how far.
• Driving less: Almost 40 percent of consumers said they're driving less. Many are walking or taking public transportation more often. If this sounds like you, you should talk to your insurer and see if you qualify for a low-mileage discount.
• Bad credit score: The weak economy, layoffs and the collapse of the housing market have left many people with battered credit. Most states, including Washington, allow insurers to use your credit information to decide how much to charge you. (Here in Washington, we have successfully fought to limit this practice, but have not yet been able to convince lawmakers to ban it entirely.)

Also, if you're struggling to find coverage here in Washington, we maintain an online list of companies offering policies for hard-to-insure drivers.